Returns & Exchanges

At MYCLO, we want you to love every piece you purchase; if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original box or mailer, ensuring all tags are attached and the original packing slip is included.

• 3.
  Ship Your Return

  Download and print your pre-paid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your returned items, we will process your refund or exchange within 5-7 business days to your original payment method.